Q. Who can learn from Lead Guitar Secrets?
A. Beginning to intermediate guitarists who want to understand the fundamental concepts of solo guitar. Advanced players who want to brush up on theory and scale-chord relationships.
Q. How do I get a refund?
A. Simply return the course within 90-days of purchase. No receipt required. Include your name & email address. You'll be issued a fast, friendly refund for the purchase price (shipping is not refundable). Ship to:
AmazingGuitarSecrets.com
c/o SFS
2001 N. Hunt Rd.
Terre Haute, IN 47805
Q. Will the CD-ROM play on my computer?
A. Yes. The CD-ROM will play on any computer, PC or MAC, with a CD-ROM drive.
Q. I don't live in the U.S. Will the DVDs play where I live?
A. Yes. The DVDs are not region encoded. They will play on any standard DVD player.
Q. Can I play the DVDs on my computer?
A. Yes. All you need is computer (PC or MAC) with a DVD drive and DVD player software.
Q. I live outside the U.S. Can I still purchase Lead Guitar Secrets?
A. Yes. We ship to any country in the world. When you order, you can choose your shipping method as either "trackable" or "nontrackable". A trackable method is recommended.
Q. How long will it take me to make progress?
A. It depends on how much you practice. Most students see major improvements in two weeks.
Q. What if I have a guitar question?
A. You can interact with guitarist from all over the world using our online community forum. You will be able to with other LGS owners (and Amazing Guitar Secrets & Blues Guitar Secrets owners) who can help you along your guitar learning journey.
Q. What if I have problems with my order?
A. We have three ways for you to contact us: phone, online form or email. We have a full-time staff that handles all customer requests. We use a professional fulfillment service to fill all orders.
Q. When will my order ship?
A. If you order before 12:00PM, Mon-Fri, your order usually ships the same day. Otherwise, your course will ship within 24 business hours.
Q. My 9-year-old wants to learn guitar. Is this for him?
A. Unless he's a child-prodigy, the answer is, "No." Lead Guitar Secrets is not for someone who's an absolute beginner. It's for any guitarist who wants to learn how to play lead and has at least rudimentary skills.
Q. Can I track my order online?
A. Yes. All U.S. orders ship via UPS (tracking info will be emailed to you). If you live outside the U.S. and you'd like to track your order, please select "USPS Global Express" mail when you place your order.
Q. I just placed an order. But my info is wrong. Help!
A. No problem. Call (901)335-4551 or email us at support[at]AmazingGuitarSecrets.com as quickly as possible. We'll get the corrected info and make sure you get your course.
Q. Is this website secure?
A. Yes. Our website is certified HackerSafe (by ScanAlert, Inc.). We are a certified Authorize.net merchant.We are Verisign (PayPal) certified and in 100%Compliance with the Payment Card Industry (PCI) Data Security Standard.
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